Respectful Community
We want this to be a fun, welcoming place for everyone. Please be kind and respectful when interacting with other customers and our team. Bullying, harassment, hateful language, or discrimination of any kind will not be tolerated. We reserve the right to remove anyone from our community if their behavior creates an unsafe or negative environment.
Order Commitment
When you claim or place an order for an item, you are agreeing to purchase it. Please only claim items if you are ready to complete your order.
We understand that unexpected things happen. If something comes up after you’ve claimed an item, just send us a message as soon as possible. We are always happy to communicate and will do our best to work with you.
Payment Policy
Invoices are due within 24 hours unless another arrangement has been made ahead of time.
If payment has not been received, you will receive one reminder. If there is still no payment or communication after that reminder, your order may be canceled and the item may be made available to someone else.
Cancellations
Orders canceled because of nonpayment may affect your ability to purchase from us in the future. We reserve the right to decline future orders if there is a history of unpaid invoices.
Communication
Good communication goes a long way. If you need extra time or have any questions about your order, please reach out. We truly appreciate honesty and will always do our best to work with you whenever possible.
Turnaround Time (TAT)
10–14 business days unless otherwise discussed or specified at the time of purchase.
Agreement to Our Policies
By placing an order through our website, Facebook group, live sales, or any other shopping platform we offer, you acknowledge that you have read and agree to these policies.
Thank you for supporting our small business. We appreciate every order and look forward to creating something you’ll love.